Legal

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Website terms of access

Terms of access to the Website (Terms of Access)

This website (referred to in these Terms of Access as the Website) is owned and operated by Tenderfy Technologies Pty Ltd ACN 677 013 286, who is referred to in these Terms of Access as “Tenderfy”, “we”, “us”, “our” and similar grammatical forms.

The material on the Website is copyright © TENDERFY 2024.

The Website is available for you to:

  • access conditional on your acceptance without alteration of the terms and conditions set out below. By continuing to access the Website you are agreeing to these Terms of Access.
  • upload material or information conditional on your acceptance without alteration of the terms and conditions set out below. By continuing to provide upload material or information about your product or service you are agreeing to the Terms of Use related to uploading material or information to our Website.

Please read these Terms of Access carefully before using our Website and services. If you do not agree with these Terms of Access, you should not use our Website or services.

OPERATIVE PROVISIONS

Tenderfy Services & Pricing

Our services

Our services consist of all the services we provide now or in the future, including our online and mobile products accessible from our Website or otherwise in the course of facilitating your use of the Website.

Creating a subscription

When you create a subscription to use our services and accept these Terms of Access, you become a “subscriber”. If you are the subscriber, you are the one responsible for paying your subscription.

People invited to use Tenderfy

An invited user is a person other than the subscriber who has been invited to use our services through a subscription. If you are an invited user, you must also accept these Terms of Access to use our services.

The right to use our services

Whether you are a subscriber or an invited user, we grant you the right to use our services (based on your subscription type, your user role and the level of access you’ve been granted) for as long as the subscriber continues to pay for the subscription, until the subscription is terminated, or – if you’re an invited user – until your access is revoked.

Subscriber role

As a subscriber, you take responsibility for fully controlling how your subscription is managed and who can access it. For example:

  • You control access to a subscription;
  • You decide who’s invited to use our services you’ve subscribed to and what kind of access the invited user has. You can change or stop that access at any time;
  • You are responsible for resolving any disputes with any invited users over access to your subscription. You can find out more about dealing with disputes over access by contacting Tenderfy. If you participate in our partner program and act as the subscriber on behalf of your client, we may reasonably direct you to provide your client with read-only access to the subscription in accordance with the additional partner terms;
  • You are responsible for all your invited users’ activity.

Your responsibilities

You promise that you will keep your information (including a current email address) up to date. You are responsible for providing true, accurate and complete information and for verifying the accuracy of any information that you use from our services for your legal, tax and compliance obligations. You’re also responsible for protecting your username and password from getting stolen or misused.

When we introduce new or revised services

We continuously enhance our services. Updates or new services may include additional terms, which you agree to upon implementation. It is your responsibility to regularly review the Terms of Access to stay informed of any changes.

Trial subscriptions

If a free trial is offered when you sign up, you may opt to participate under the terms provided at that time. Should you decide to continue using our services after the trial period, billing will commence once you enter your payment information as detailed in the pricing plan and on Tenderfy.

Tenderfy pricing plans

Access to our services generally requires payment of a monthly subscription fee based on your selected subscription type. The pricing plan includes details on subscription fees, invoicing, payment procedures, auto-renewal, and cancellation terms.

We reserve the right to update or amend the pricing plan periodically. Any modifications to the pricing plan will become part of these Terms. Such changes will not apply retrospectively, and if you are a subscriber, we will make reasonable efforts to notify you of any updates or amendments.

Taxes for your use of our services

You are responsible for paying all other external fees and taxes associated with your use of our services wherever levied. Your responsibility includes withholding tax if it applies, unless we already process that withholding tax. We may collect geographical location information to determine your location, which may be used for tax purposes. This means location information you give us must be accurate for tax residency purposes.

Importance of timely payments

To maintain access to our services, timely payment according to your selected pricing plan is required. It is essential to ensure that we have accurate payment information to prevent any delays or missed payments. Failure to make timely payments may result in the suspension of access to your subscription until the outstanding payment is received.

Use of material on the Website

Generally

To access and use the Website and its services, you must be at least 18 years of age and have the legal capacity to enter these Terms of Access (“eligible”). By accessing or using our Website and services, you represent and warrant that you are eligible. If you are not eligible, you are not permitted to use this Website, or the services provided through it. Tenderfy Technologies Pty Ltd reserves the right to terminate your access if we discover that you are not eligible.

Except for the limited use set out in clause 2.1(c) you may not use the Website, or the material contained on it, for any purpose. This involves:

  • the reproduction of the material in any material form;
  • the distribution of the material in any material form;
  • re-transmission of the material by any medium of communication;
  • uploading or reposting the material to any other site on the Internet; and
  • “framing” the material on the Website with other material on any other website.

The above are unlawful in any jurisdiction and are specifically prohibited by these Terms of Access.

Despite the above restrictions on use of the material on the Website, you may download material from the Website for your personal non-commercial use provided you do not remove any copyright and trade mark notices contained on the material.

You may not modify or copy:

  • the layout of the Website; or
  • any computer software and code contained in the Website.

We reserve all intellectual property and other rights, including, but not limited to, copyright in material or services provided by it. The material provided on the Website is provided for personal use only and may not be:

  • re-sold or re-distributed in any material form;
  • stored in any storage media; or
  • re-transmitted in any media,

without our prior written consent.

Prohibitions

Access to the Website is provided to you on the basis that you must not misuse this Website. Accordingly, you will not do any of the following:

  • commit or encourage a criminal offence;
  • transmit or distribute a virus, trojan, worm, logic bomb or any other material which is malicious, technologically harmful, in breach of confidence or in any way offensive or obscene;
  • hack into any aspect of the Website; corrupt data; cause annoyance to other users;
  • maliciously interrupt the purchase of goods, services, and/or subscriptions via the Website;
  • infringe upon the rights of any other person’s proprietary rights;
  • send any unsolicited advertising or promotional material (spam); or
  • attempt to affect the performance or functionality of any computer facilities of or accessed through this Website.

You acknowledge that breaching this prohibitions clause would constitute a criminal offence and, if breached, Tenderfy will report any such breach to the relevant law enforcement authorities and disclose your identity to them.

Tenderfy will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of this Website or to your downloading of any material posted on it, or on any linked sites.

Links to other websites

This Website may contain links to sites on the Internet or applications owned and operated by third parties and which are not under our control.

In relation to the other sites on the Internet, which are linked to the Website, we:

  • provide the links to other sites as a convenience to you and the existence of a link to other sites does not imply any endorsement by us of the contents of the linked site; and
  • are not responsible for the material contained on those linked sites.

In relation to third party applications, we:

  • provide the plug-in applications as a convenience to you and the existence of a plug-in does not imply any endorsement by us; and
  • are not responsible for the use of those applications.

Disclaimer 1

We are making the Website available for others to publish information without assuming a duty of care to users. We are not in the business of providing professional advice and we give no warranty, guarantee or representation about the accuracy, reliability or timeliness or otherwise, of the information contained on the Website or linked sites on the Internet.

To the full extent permitted by law we disclaim any and all warranties, express or implied, regarding:

  • the accuracy, reliability, timeliness or otherwise of any information contained or referred to on the Website or of any linked sites; and
  • merchantability or fitness for any particular purpose for any service or product contained or referred to on the Website or on any linked sites.

We will not be liable under any circumstances for any loss of profits, or any damages of any kind recognised by law (even if it has been advised of the possibility of such loss of profits or damages) which are the consequence of you:

  • acting, or failing to act, on any information contained on or referred to on the Website or any of the linked websites; and
  • using or acquiring, or your inability to use or acquire, any service or product contained or referred to on the Website or any linked sites.

Disclaimer 2

We do not warrant, guarantee or make any representation that:

  • the Website, or the server that makes the site available on the Internet are free of software viruses;
  • the functions contained in any software contained on the Website will operate uninterrupted or are error-free; and
  • errors and defects in the Website will be corrected.

We are not liable to you for:

  • errors or omissions in the Website, or linked sites on the Internet;
  • delays to, interruptions of or cessation of the services provided in the Website, or linked sites; and
  • defamatory, offensive or illegal conduct of any user of the Website,

whether caused through our negligence or the negligence of our employees, independent contractors or agents, or through any other cause.

You agree to accept the full cost of any necessary repair, correction and maintenance of any of your computer software or hardware, which may be necessary as a consequence of you accessing the Website.

Disclaimer 3

Tenderfy makes no guarantee or representation that you will receive tenders or any specific number of tenders as a result of using our services. The effectiveness of the services provided by Tenderfy is dependent on various factors beyond our control, including the information provided by you and user engagement.

To the fullest extent permitted by law, Tenderfy shall not be liable for any loss or damage, whether direct or indirect, consequential or incidental, that results from your failure to receive tenders or achieve any specific outcome from using our services. You acknowledge and accept that your use of the services is at your own risk, and Tenderfy makes no assurances regarding the success or effectiveness of the services in achieving any particular results.

Limitation of liability

Clause 2.4 (disclaimer 1), clause 2.5 (disclaimer 2), or clause 2.6 (disclaimer 3) may not apply to you in jurisdictions in which limitations on or exclusions of warranties or liabilities are not permitted by law. To the full extent permitted by law our liability for any implied warranty or condition is limited, at our choice, to one or more of the following:

  • if the breach of an implied warranty or condition relates to services:
    • the supply of the services again; or
    • the payment of the cost of having the services supplied again; and
  • if the breach of an implied warranty or condition relates to goods:
    • the replacement of the goods or the supply of equivalent goods;
    • the repair of such goods; or
    • the payment of the cost of replacing the goods or acquiring equivalent goods, or having the goods repaired.

Use of personal information gathered

We and any people or legal entities authorised by us may gather and process the personal information:

  • which you may provide when accessing the Website, such as your name, address, e-mail address and other personal information about you; and
  • regarding the way in which you use the Website including, without limitation, information acquired through the use of “cookies” delivered to your computer when you access our Website.

We may authorise others to offer you goods and services using the information acquired, as described in clause 2.8(a).

We will comply with the Australian Privacy legislation in respect to our collection, storage and use of your personal information. Please refer to our full privacy policy in clause 4 for details of how we collect, store and use your personal information.

Termination of access

We may terminate access to the Website at any time without giving any explanation or justification for the termination of access, and we have no liability for any costs, losses or damages of any kind arising as a consequence of terminating access to the Website.

Termination of subscription

Your subscription continues for the duration covered by the subscription fee paid or payable. At the end of each billing period, these terms automatically renew for a period equal to the previous one, provided you continue to pay the subscription fee in accordance with the pricing plan.

You may terminate your subscription at any time by providing us with one month’s written notice in advance. You will remain responsible for paying all relevant subscription fees up to and including the day of termination.

We reserve the right to terminate or suspend your subscription or access to all or any data immediately if:

  • You breach any of these terms and fail to remedy the breach within 14 days after receiving notice of the breach;
  • You breach any of these terms and the breach cannot be remedied;
  • You or your business become insolvent, go into liquidation, have a receiver or manager appointed over any of its assets, make any arrangement with creditors, or become subject to any similar insolvency event in any jurisdiction.

If you fail to pay subscription fees, we will make reasonable efforts to notify you of the failure. Subject to the processing and payment timing of your bank or credit/debit card provider:

  • Suspension: If you do not pay the subscription fee, your account will be immediately suspended and become inaccessible from the end of the current billing period for which payment was made. The account will remain suspended until payment is made.
  • Termination: If payment is not made and the subscription remains inactive for 90 days from the end of the last paid billing period, we may permanently delete your account and all associated information. This includes all personal information, saved data, subscription details, usage history, and any files or content saved to your account. Once deleted, account information will be irretrievably lost, and reactivation of the existing account will not be possible. We are not responsible for retaining or recovering any data once it has been deleted.

No refund is due if you terminate your subscription or if we terminate it in accordance with these terms.

Once a subscription is terminated by you or us, it is archived and the data submitted or created by you is no longer accessible. We retain your data for a period consistent with our data retention policy and in line with clause 2.10(e)(ii) above. During this period, you can reactivate your subscription and regain access to your data by paying the subscription fees.

If you need to have your data removed completely, please contact us.

Alteration of Terms of Access

We reserve the right to change these Terms of Access:

  • with or without further notice to you; and
  • without giving you any explanation or justification for such change.

Intellectual property rights

All logos, icons, brand names or service names that identify the owner and operator of this Website are our copyright property or our trade marks or service marks. All other trade marks or service marks on this Website are the property of their respective owners. You must obtain written permission before reusing any copyrighted material that is published on this Website. Any unauthorised use of the materials appearing on this Website may violate copyright, trade mark and other property rights or legal protections and could result in criminal or civil penalties.

Restrictive Covenants

In this Terms of Access:

  • Restricted Area refers to any of the following, applied in descending order of enforceability:
    • The World;
    • Within Australia, New Zealand, USA, Canada and the UK;
    • Australia, New Zealand and the UK;
    • Australia.
  • Restricted Period refers to any of the following durations, applied in descending order of enforceability, commencing from the date you register for a demonstration, join the waitlist, or become a subscriber of Tenderfy:
    • 25 years;
    • 10 years;
    • 5 years;
    • 3 years;
    • 1 year.
  • Restricted Activities refer to any participation, assistance, employment, or involvement in a Competing Business, whether directly or indirectly, in any capacity, including but not limited to employee, contractor, director, consultant, shareholder, or advisor, where such involvement would benefit the Competing Business.
  • Competing Business refers to any business that provides products or services similar to those offered by Tenderfy, including but not limited to software products or services in direct competition.

During the Restricted Period, within the Restricted Area, you agree not to:

  • Engage in or prepare to engage in any Competing Business;
  • Solicit, induce, or encourage any employee, contractor, client, or customer of Tenderfy to terminate or alter their relationship with Tenderfy;
  • Approach or accept any approach from any current or prospective client or customer of Tenderfy with the intent of diverting business to a Competing Business;
  • Interfere in any way with Tenderfy’s relationships with its employees, clients, customers, contractors, or suppliers;
  • Engage in any of the Restricted Activities as defined above.

You acknowledge that:

  • The restrictions specified above are reasonable and necessary to protect Tenderfy’s legitimate business interests;
  • Damages may be insufficient to remedy a breach of these restrictions, and Tenderfy may seek injunctive relief in the event of a breach or threatened breach.

If any provision of this clause is found to be unenforceable by a court of competent jurisdiction, the unenforceable provision shall be modified or deleted only to the extent necessary to make it enforceable, without affecting the enforceability of the remaining provisions.

Relevant jurisdiction

If any part of these Terms of Access is found to be void, unlawful, or unenforceable then that part will be deemed to be severable from the balance of these Terms of Access and the severed part will not affect the validity and enforceability of any remaining provisions.

These Terms of Access will be governed by and interpreted in accordance with the law of Queensland of Australia, without giving effect to any principles of conflicts of laws.

You agree to the jurisdiction of the courts of Queensland of Australia to determine any dispute arising out of these Terms of Access.

Dispute Resolution

Either Party claiming that a dispute has arisen under this Agreement shall give written notice to the other Party specifying the matter in dispute within 7 days of the alleged dispute arising.

The Parties shall use their reasonable endeavours, either directly between themselves or between their nominated representatives, to resolve the dispute within 20 working days of the original dispute notice.

The Parties shall set out the matter in dispute in sufficient detail to enable the other Party to respond accordingly.

The Parties agree that notwithstanding the process described above, any dispute between the Company and the Client arising under or in connection with the Agreement may be referred to mediation by the Institute of Arbitrators & Mediators Australia (“IAMA”) or the Queensland Civil and Administrative Tribunal (“QCAT”) or any other appropriate Court as is necessary to commercially resolve the dispute.

Terms of use relating you uploading material or information to our Website

This Website (referred to in these “terms of use” as the website) is owned and operated by Tenderfy Technologies Pty Ltd ACN 677 013 286, who is referred to in these Terms of Use as “Tenderfy”, “we”, “us”, “our” and similar grammatical forms.

Uploading information

You represent and warrant in relation to any material or information you provide to the Website that:

  • you are authorised to provide the material or information;
  • the material or information is not defamatory or a malicious falsehood in relation to any product, service, person or corporation;
  • the material or information is not the “passing off” of any product or service and does not constitute unfair competition or infringe the rights of any person or corporation;
  • the material or information does not infringe any intellectual property right including, but not limited to, trade marks, service marks or business names (whether registered or unregistered), confidential information and copyright; and
  • the material or information does not infringe any legislation or regulations of the Commonwealth of Australia and the State of Queensland including, but not limited to, the Competition and Consumer Act 2010 (Cth) and the Australian Consumer Law (ACL) and any other parliament competent to legislate in relation to the Website or any law in any country where the material or information is or will be available electronically to users of this Website.

Account Security and Confidentiality

Confidentiality of account information: You are responsible for maintaining the confidentiality of your account login information, including your username and password. You agree not to share your account credentials with others and to take reasonable precautions to protect your account from unauthorised access.

Notification of unauthorised access: You must immediately notify us of any unauthorised use of your account or any other breach of security. You can do this by contacting us by email at support@tenderfy.org.

Limitation of liability: We are not liable for any loss or damage that you may incur as a result of unauthorised access to your account, whether such unauthorised access occurred with or without your knowledge. This includes any loss of data, profits, or other intangible losses resulting from such access. You acknowledge that you are solely responsible for all activities that occur under your account.

Licence to use intellectual property

By uploading any material that is protected by intellectual property rights including, but not limited to, copyrighted works and material other than works, trade marks and service marks (Intellectual Property) on to the Website, you are granting us a perpetual, non-exclusive and payment-free licence throughout the world to reproduce, and use the Intellectual Property, as part of your use of the Website (and excluding others), to the full extent permitted by Intellectual Property law in any jurisdiction in which the Website is used.

Removal of information

In relation to any material or information included on the Website, we may remove any material or information, including but not limited to links to other sites on the Internet, at any time without giving any explanation or justification for removing the material or information.

Limit of liability

We and our respective officers, employees and agents have no liability for any costs, losses or damages of any kind, which you may incur, arising whether directly or indirectly. This applies:

  • in relation to or in connection with any material or information supplied in respect of advertising on this Website; and
  • as a consequence of removing any material or information from this Website.

Indemnity

You will at all times keep indemnified us and our respective officers, employees and agents (Those Indemnified) from and against any loss (including reasonable legal costs and expenses) or liability incurred by any of Those Indemnified arising from any claim, demand, suit, action or proceeding by any person against any of Those Indemnified where such loss or liability arose out of, in connection with or in respect of:

  • any breach of these Terms of Use by you; and
  • publication of or distribution of the material or information supplied by you.

Use of personal information gathered

We and any people or legal entities authorised by us may gather and process the personal information:

  • which you may provide when accessing the Website, such as your name, address, e-mail address and other personal information about you; and
  • regarding the way in which you use the Website including, without limitation, information acquired through the use of “cookies” delivered to your computer when you access our Website.

We may authorise others to offer you goods and services using the information acquired, as described in clause 2.8(a).

We will comply with the Australian Privacy legislation in respect to our collection, storage and use of your personal information. Please refer to our full privacy policy in clause 4 for details of how we collect, store and use your personal information.

Intellectual property rights

All logos, icons, brand names or service names that identify the owner and operator of this Website are our copyright property or our trade marks or service marks. All other trade marks or service marks on this Website are the property of their respective owners. You must obtain written permission before reusing any copyrighted material that is published on this Website. Any unauthorised use of the materials appearing on this Website may violate copyright, trade mark and other property rights or legal protections and could result in criminal or civil penalties.

Relevant jurisdiction

If any part of these Terms of Use is found to be void, unlawful, or unenforceable then that part will be deemed to be severable from the balance of these Terms of Use and the severed part will not affect the validity and enforceability of any remaining provisions.

These Terms of Use will be governed by and interpreted in accordance with the law of the Queensland of Australia, without giving effect to any principles of conflicts of laws.

You agree to the exclusive jurisdiction of the courts of the Queensland of Australia to determine any dispute arising out of these Terms of Use.

Privacy policy

Tenderfy.org is operated by Tenderfy Technologies Pty Ltd ACN 677 013 286 (Tenderfy) who is referred to in this privacy policy as “Tenderfy”, “we”, “us”, “our” and similar grammatical forms.

By using our Website and services, including registering for demonstrations, joining our waitlist, registering an account with us, or paying your subscription, you are accepting the terms of this privacy policy, and you are consenting to our collection, use, disclosure, retention and protection of your personal information as described in this privacy policy.

We appreciate that your privacy is important to you. We will continue to protect the personal information you provide us and we will manage your personal information in compliance with the Privacy Act 1988 (Cth) (Privacy Act) and the Australian Privacy Principles (APPs).

We will take all reasonable steps to ensure that all information we collect, use or disclose is accurate, complete, up-to-date and stored in a secure environment.

When do we collect information?

We do not automatically collect personal information from you, such as your name, address, phone number, email address or other personally identifiable information about you (personal information). We collect three categories of information when you use our Website:

  • the personal information you voluntarily provide — that is, we collect personal information with your informed consent;
  • anonymous non-personal information about how you use our Website; and
  • “cookie” based information that makes your use of our Website easier by recording your preferences so that when you return to our Website the “cookie” re-loads that information into your web browser.

For example, we will collect personal information from you when you register on our Websites, place an order, subscribe to our newsletter, respond to a promotional offer, competition or survey or fill out a form related to any customer service feature operating on our Websites.

When you become a subscriber of Tenderfy, you will need to provide certain details so that we can establish and manage your customer account.

Why do we need to collect personal information?

We collect personal information when you volunteer that information in order to receive a service from our Website. The personal information collected on our Websites will be used to provide the services you have requested, such as setting up and managing your subscription or processing any purchases you may make on our Website. Your personal information may be used in relation to any survey, promotional offer or any competition you may enter on our Websites.

What information do we collect?

The type of information we collect from you will depend on what services on our Website that you use. The personal information we may collect includes your name, postal address, email address, telephone numbers and contact details and information for identification purposes.

If you make online purchases from our Website or pay your subscription to us by credit card or debit card or direct debit from your bank account, we will collect your card or bank account details.

General information about visits to our Websites is collected by our computer servers, with small files “cookies” that our Websites transfers to your computer’s hard drive through your Web browser (if you allow the delivery of “cookies”). The “cookies” are used to follow the pattern of movements of users by letting us know which pages on our Websites are visited, in what order and how often and the previous website visited and also to process the items you select if you are making purchases from the Website. The anonymous non-personal information that when collect and analyse is not personal information as described in the Privacy Act.

Why do we use “cookies” and other web use tracking technologies?

When you access our Website, a small files containing a unique identification (ID) number may be downloaded by your web browser and stored in the cache of your computer. The purpose of sending these files with a unique ID number is so that our Website can recognise your computer when you next visit our Website. The “cookies” that are shared with your computer can’t be used to discover any personal information such as your name, address or email address they merely identify your computer to our Websites when you visit us.

We can also log the internet protocol address (IP address) of visitors to our Website so that we can work out the countries in which the computers are located.

We collect information using “cookies” and other tracking technologies for the following reasons:

  • to help us monitor the performance of our Website so that we can improve the operation of the Website and the services we offer;
  • to provide personalised services to each user of our Website to make their navigation through our Website easier and more rewarding to the user;
  • to sell advertising on the Website in order to meet some of the costs of operating the Website and improve the content on the Website; and
  • when we have permission from the user, to market the services we provide by sending emails that are personalised to what we understand are the interests of the user.

Even if you have given us permission to send you emails, you can, at any time, decide not to receive further emails and will be able to “unsubscribe” from that service.

If you are unhappy about having a cookie sent to you, you can set your browser to refuse cookies or choose to have your computer warn you each time a cookie is being sent. However, if you turn your cookies off, some of our services may not function properly.

How do we store your information?

We use different technologies and procedures to help protect personal information from unauthorised access, loss, alternation, disclosure or use. Some of the safeguards we use are physical access controls, information firewalls and access authorisation controls to where your personal information is held in data centres. We also use data encryption when personal information is transferred to and from our service providers. Our commitment to data security means:

  • we have procedures to limit access to personal information within our organisation;
  • we use security measures and technologies within our organisation to protect your personal information; and
  • we use service providers that can establish that they have secure controls relating to software security, access security and network security, including where credit card information is being transferred.

What use do we make of your personal information?

We will communicate with you in relation to any purchases you make from the Website and in relation to the management of your subscription account with Tenderfy which will include providing you with information about the subscription service.

By creating an account with us, registering for demonstrations, joining our waitlist, or using our services, you consent to receiving information and updates about other products, services, or information provided by Tenderfy. This may include occasional company news, promotional offers, and updates about our products and services, as well as those of our affiliated companies. If you prefer not to receive such communications, you may opt out at any time by following the unsubscribe instructions provided in each email or by adjusting your communication preferences in your account settings.

We may also release your personal information when we believe release is appropriate to comply with the law, enforce our subscription agreements, website policies and terms & conditions, or protect ours or others rights, property, or safety.

How can I access the personal information that you collect?

We are happy to provide you with details of personal information held about you. APP 12 allows you to get access to, and correct, the personal information we hold about you.

To access this information, you need to email or write to us using the contact details below. Please also include your subscriber account number if you are a subscriber of Tenderfy.

APP 13 allows you to ask us to take reasonable steps to correct any personal information that is inaccurate, out of date, incomplete, irrelevant or misleading.

If you believe that your personal information has been misused, you can inform us of your complaint by writing to our address and we will attempt to resolve the matter.

Tenderfy Technologies Pty Ltd ACN 677 013 286, C/- MKW Legal, PO Box 399 Pacific Fair, QLD 4220
Email: support@tenderfy.org & legal@tenderfy.org

If you are not satisfied with the outcome of your complaint, you may refer the matter to the Office of the Australian Information Commissioner (OAIC).

Telephone: 1300 363 992.
Email: enquiries@oaic.gov.au
OAIC complaints page: http://www.oaic.gov.au/privacy/privacy-complaints

Third party links

Our Websites may include links to websites operated by third parties. We have no responsibility or liability for the content and activities of these linked websites. Nonetheless, we seek to protect the integrity of our Websites and welcome any comment about linked websites.

Terms and conditions

Please also visit our Terms of Access to our Website (clause 1) and our Terms of Use regarding uploading material or information to our Website (clause 3) which sets out the conditions of use and limitations of liability governing the use of our Website.

Your consent

By using our Website, you consent to this privacy policy.

Changes to our privacy policy

If we decide to change this privacy policy, we will post those changes on this page, and update the privacy policy modification date below.

This privacy policy was last modified on 21 August 2025.